Terms & Conditions

Our Terms & Conditions for the sale of our cabin design and build services to you

Cabinmakers Limited company information

These Terms and Conditions are the standard terms for the sale of goods by Cabinmakers Limited, a UK Company Limited by Shares, registered in England under number 13952708 ,whose registered address is The Maples, 5 Main Rd, Cleeve, Bristol BS49 4FS.

Definitions you will find throughout these Terms & Conditions and their meaning

We have endeavoured to keep the language simple and understandable. Our business activity has some jargon and terminology. Unless the context otherwise requires, the following expressions have the following meanings:

Cabinmakers Limited are rereferred to as we/us/our within these Terms and Conditions.

Business Day – Means, any day other than a Saturday, Sunday or bank holiday;

Calendar Day – Means any day of the year;

Contract – Means the contract for the purchase and sale of Products, as explained in Clause 3;

Delivery – Means delivery to you by transport agreed in the specification of the Goods;

Groundworks – Means the preparation of the ground and site prior to the delivery and installation of our Products;

Hand-over – Means the satisfactory completion Delivery of the Goods to you that meet the specification, or agreed changes to the specification;

Installation – Means the building and construction of the products at the location specified in the specification and Order Confirmation;

Order – Means your order for the Products in the final specification and quotation;

Order Confirmation – Means our acceptance and confirmation of your order as described in clause 3;

Price – Means the price payable for the Products;

Products – Means the goods which are to be supplied by us to you as specified in your Order (and confirmed in Our Order Acceptance);

Month – Means calendar month;

Site – Means the location on your property where our Products will be located.

Schedule – Means the ‘time-line’ dates for the project milestones that we agree in writing, usually within the final Quotation;

Specification – Means the illustrations, drawings, materials specifications, price, and the Products final installation location preparations required to be made before delivery and installation;

Quotation – Means our written price for the Products to an agreed specification and will include a Schedule (timeline).



1. Introduction to our Terms & Conditions [T&C]

1.1 What these T&C cover

These are the terms and conditions on which which we supply products to you, whether these are goods or services.

1.2 Why you should read these T&C

Please read these terms carefully before you agree to a Final Specification and Quotation for the products you are ordering from us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

1.3 Are you a business customer or a consumer?

In some areas you will have different rights under these terms depending on whether you are a business or consumer;

(a) You are a consumer if;

  • You are an individual
  • You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).

(b) A business customer

If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.



2. How to contact us

2.0 Write to us – Our registered address is Maple House, 5 Main Rd, Cleeve, Bristol, BS49 4FS

2.1 Email and telephone us – You can email the directors of Us at hello@cabinmakers.co.uk or telephone us on 01275 406144



3. The Contract

3.1 Scope of the contract between Us and you

These Terms and Conditions govern the sale of Products by Us and will form the basis of the Contract between Us and you. Before making your Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please ask Us for clarification.

3.2 How we accept orders

Nothing provided by Us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our discretion, accept.

3.2 Our Order Confirmation

A legally binding contract between Us and you will be created upon Our acceptance of your Order, indicated by Our Order Confirmation. Order Confirmations will be provided in writing.

3.3 The Order Confirmation contents

We shall ensure that the following information is given or made available to you prior to the formation of the Contract between Us and you, save for where such information is already apparent from the context of the transaction:

(a) The main characteristics of the Products in the form of a Specification;

(b) Our identity and contact details.

(c) The total Price for the Products including taxes or, if the nature of the Products is such that the Price cannot be calculated in advance, the manner in which it will be calculated;

(d) Where applicable, all additional delivery charges or, where such charges cannot be calculated in advance, the manner in which they will be calculated;

(e) Where applicable, the arrangements for payment, delivery and the time by which We undertake to deliver the Goods;

(f) Our complaints handling policy;

(g) you give us notice in writing within a reasonable time of discovery that a product does not comply with the warranty set out in clause 12.1; We shall ensure that you are aware of Our legal duty to supply Products that are in conformity with the Contract;

(h) you give us notice in writing within a reasonable time of discovery that a product does not comply with the warranty set out in clause 12.1; Where applicable, details of after-sales services and commercial guarantees;

(i) Where applicable, the functionality, including appropriate maintenance and end-of-life recycling information for the material content of our Products.



4. Description and Specification of our Products

4.1 The Product Specification

Our Products may vary slightly from their specification. We have made every reasonable effort to ensure that the Products conform to the design and construction specification that has been supplied to you through illustrations, drawings and that descriptions are accurate to what will be manufactured, delivered and installed. The Specification will form part of the contract and will be agreed between us in light of your requirements. We have made every effort to be as accurate as possible, however, because our Products are handmade and are individually designed, which affects weights, capacities, dimensions and measurements indicated and are subject to variation. We will keep you closely informed of any significant variations from the Specification.

4.2 Ensuring correct dimensions and measurements

Our Products are made to fit the dimensions and measurements of the location and site indicated by you. The dimensions and measurements are normally taken by Us to guarantee our Products can be manufactured, delivered and installed as expected. If you are supplying the dimensions and measurements for the Products and/or location you are responsible for ensuring these are correct.



5. Your rights to change the Order

5.1 Check the Specification and Price

We make every effort to make our specifications clear and understandable. Please read the specification carefully and make sure everything you require is included and you agree to the price associated with the specification.

5.2 Making changes to the Specification

You can make changes to the specification. To do so please contact us and we will let you know if the change is possible and we will inform you of any change to the price and lead-time, and any other effect your change will have, on the Products. We will ask you to confirm in writing whether you agree to any Price and Specification before we go ahead with your change.



6. Our rights to make changes

6.1 Changes to the Products.

We may change the product:

(a) To make minor technical adjustments and improvements to the Products, for example to address environmental and site location/condition changes or to improve structural integrity. Any and all minor adjustments that do not affect the visual and material Specification will not be communicated to you.

(b) Significant specification changes to the Products and these terms will be communicated to you in writing. If we do make significant changes that you do not agree with you have the right to end the contract before the changes take effect and receive a refund for Products paid for but not received.

(c) If We find, or are made aware of, any typographical, clerical or other accidental errors or omissions in the Specification, price or any other documents We will make every reasonable effort to correct such errors or omissions as soon as is reasonably possible.

6.2 Essential changes to the Specification

We reserve the right to make any changes in the Specification of the Products that may be required to conform to any applicable safety or other legal or regulatory requirements without notice.



7. Delivery and installation of our Products

7.1 Delivery costs

The costs of delivery of your Products ordered from us will be advised to you in the Quotation.

7.2 Installation costs

The costs of installation, if any and separate to the main Product Quotation, will be advised to you in the Quotation.

7.3 Delivery and installation dates

During the Order process we will let you know when we will provide the Products to you. This will be made clear on the Schedule (timeline) attached to the Quotation. The likely installation process duration (time on-site) will be noted on the Schedule.

7.4 What we need you to prepare before we deliver and install

When we deliver the products we need you to;

(a) Clear access to the delivery location.

(b) Make sure that the delivery area is clear. We will advise you of the space to unload we require and the size of vehicles we will use deliver your Products. This may happen over a number of days so we will keep you informed so you are prepared for extra deliveries through the Products installation phase.

(c) We will not accept liability for failed deliveries and any extra re-delivery costs if you have not ensured the agreed delivery area is clear.

(d) We do not accept liability for any damage caused by low hanging branches or obstacles on route to the delivery location.

(e) Our Quotation includes the reasonable costs associated with delivery of the Products. If there are any unexpected issues with delivery we reserve our right to charge you for this additional time.

(f) We may require specialist equipment for the install such as a telehandler (small or large crane), the hire of such equipment will be included as a Price line on the Quotation if applicable.

(g) We may need you to be available when unloading the Products and we will discuss this with you beforehand. This is to facilitate access through gates, doors and any other locked or barred access point to the final installation location for the Products.

(h) We will create a plan with you to ensure you know when and how we need regular access to the installation location.

7.5 Collection by you

If you have asked to collect the Products from our premises, you can collect them from us at the time we have advised you.

7.6 If you do not allow us access to provide services

If you do not allow us access to your property to deliver and install the Ordered Products as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result.

7.7 Delays outside our control

If our supply of the Products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. These delay circumstances may be, but not limited to the following;

(a) Product materials becoming unavailable, limited in stock, or on an extended supply time-line.

(b) Excessively bad weather or acts of God that make the construction of your Products unsafe or are likely to damage the materials during construction.

(c) Pandemics or illness within your household or our team.

(d) Traffic issues on the day/days of delivery of the Products or goods associated with their completion.

(e) Manufacturing machinery failures during the making of your Products.

7.8 Completed delivery

Delivery will be deemed to have taken place when the Products have been delivered to the delivery address indicated in your Order and you (or someone identified by you) have taken physical possession of the Products or, if you are collecting the Goods from Us yourself, when you have collected the Goods.

7.9 Please note carefully the following about deliveries:

(a) If We refuse to deliver the Products, you may treat the Contract as being at an end and We will reimburse you without undue delay.

(b) If delivery of the Products within the agreed time period or at the agreed time was specified by you as essential (taking into account the relevant circumstances at the time the Contract was formed) and We fail to deliver, you may treat the Contract as being at an end and We will reimburse you without undue delay.

7.10 Specifying a new delivery date or cancelling the order

If any of the events in sub-Clause 7.9 occur you may, instead of treating the Contract as being at an end, specify a new delivery time or time period. If We continue to fail to deliver the Products, you may treat the Contract as being at an end and We will reimburse you without undue delay.

7.11 Your rights are unaffected

If, despite the events in sub-Clause 7.7 and 7.9, you choose not to treat the Contract as being at an end, your right to cancel your Order or to reject the Products will be unaffected. If you do so, We will reimburse you without undue delay.

7.12 You can only cancel or reject the full order

If the Products form a Commercial Unit, you may only reject or cancel all of the Goods, not a portion of them.



8. Groundworks, utilities and legislation

8.1 Existing Groundworks (foundations)

In some circumstances we will agree to install our products on existing Groundworks. This may be onto an existing concrete or paved slab area. In this case we do not accept liability for the stability and warranty our Products for movement, slippage, safety and water damage through contact with the ground. We will discuss these issues with you as part of our Specification and advise you accordingly to minimise these risks.

8.2 Your Groundworks

If you indicate that you will be providing the new Groundworks for our Products final construction and location, whether you are a business customer or otherwise, you acknowledge and accept that you are responsible for (and that we shall have no liability to you in respect to Product movement, stability, slippage, and other aspects normally within our control).

8.3 Our Groundworks

Any Groundworks required for the safe and secure construction and placement of our Products that are installed by Us will be warrantied by Us for a period of 2 years.

8.4 Utilities connection by you or by Us

We will agree with you the utilities required and the Specification of our Products to you to accept these utilities (e.g. gas, electricity, plumbing, heating, data). We will also agree with you whether we or you are responsible for the arrangement, connecting and payment of utilities. Where we are responsible, a price will be added to the Quotation and your agreement, and any access arrangements, sought prior to ordering and booking in new connections, service providers, or materials associated with the utilities connection to our Products.

8.5 Legislation and services

Whether you are a business customer or otherwise, you acknowledge and accept that you are responsible for (and that we shall have no liability to you in respect of):

(a) the acts, decrees, legislation, regulations or restrictions of any government which include letting, renting and planning permission;

(b) denial of service attacks or other types of attacks that are directed toward the infrastructure that supports the Site and/or our computer systems;

(c) any type of outage or service degradation relating to the unavailability of a financial institution including, but not limited to, issuers and/or acquirers or any third party switch or processing system; or

(d) any failure or service outage that falls outside of our control.



9. Product ownership and responsibility

9.1 When you become responsible for the goods we supply

A product which is goods will be your responsibility from the time we deliver and install the product to the address you gave us or you or a carrier organised by you collect it from us.

9.2 When you own goods

You own a product which is goods once we have received payment in full.

9.3 Permission to use

The product and all intellectual property rights in it including, but not limited to, any material we provide to you are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors (if applicable) reserve all of our and their rights in any intellectual property in connection with these terms. This means, for example, that we and they remain owners of them. If, for example, we want to use pictures of the product for promotional purposes we will use the images we take when we deliver the product unless agreed otherwise. We remain fully committed to privacy and will not disclose details as to the location or address of the project. We acknowledge and agree to you taking and using photographs of all areas of the product, to include but not be limited to internal and external features and floor plan, for rental and venue promotion and sale.

9.4 Legal rights in the product

We do not grant you any legal rights in the product other than as necessary to enable you to make use of and enjoy the product. You will not own or acquire any intellectual property rights, to the extent you do so, all such rights are assigned to us and vest in us automatically but we give you permission to use these rights to make use of and enjoy the product.

9.5 Material supplied with the product

We grant you permission to use the material provided with the product for the sole purpose of using the product. You warrant that you will not use such material for any other purpose and that you will not provide such materials (or copies thereof) to any third party without our prior written consent and you will keep such materials confidential.

9.6 Essential information required from you

We may need essential information from you so that we can supply the products to you, for example, dimensions and material and/or finishes preferences. This essential information will be listed and communicated to you in writing through the design process and confirmed in the final product Specification. If you do not supply this essential information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 11.1 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the essential information we need within a reasonable time of us asking for it.

9.7 Reasons we may suspend the supply of products to you

We may have to suspend the supply of a product to:

(a) deal with technical problems or make minor technical changes;

(b) update the product to reflect changes in relevant laws and regulatory requirements;

(c) make changes to the product as requested by you or notified by us to you (see clause 6.1).

9.8 What happens if we suspend the supply of products

We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency.

9.9 Suspending supply of products for non payment

If you do not pay us for the products when you are supposed to and you do not make payment within 7 days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products where you dispute the unpaid invoice (see clause 11.1). We will not charge you for the products during the period for which they are suspended. As well as suspending the products we can also charge you interest on your overdue payments.



10. Your rights to cancel the order

10.1 Supplying products of satisfactory quality

By law, we must provide goods that are of satisfactory quality, fit for purpose and as described at the time of purchase, in accordance with any pre-contract design specification information we have provided, and that match any samples or models that you have seen or examined (unless We have made you aware of any differences). If any digital content is included in the Products, that digital content must also conform. If any Products you have purchased do not comply and, for example, have faults or are damaged when you receive them, or if you receive incorrect Products, please contact us as soon as reasonably possible to inform us of the fault, damage or error, and to arrange for a refund, repair or replacement. Please note that if the Products are incorrect as a result of your provision of incorrect information, rather than them not matching our description, as explained in sub-Clause 9.6, you will not be able to return those Products.

10.2 Terminating the contract with us if the Products are faulty, damaged or incorrect

Your rights to end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, when you decide to end the contract and whether you are a consumer or business customer:

(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 12 if you are a consumer and clause13 if you are a business;

10.3 Telling us you want to end the contract

To end the contract with us, please let us know by doing one of the following:

(a) Phone or email. Call customer services on 0117 410 1494 or email us at hello@cabinmakers.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

(b) Online. Send us a message via our website contact form available here; Cabinmakers.co.uk



11. Our rights to end the contract

11.1 We may end the contract if you break these Terms

We may end the contract for a product at any time by writing to you if:

(a) you do not make any scheduled payment to us when it is due and you do not make payment within 7 days of us reminding you that payment is due;

(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products;

(c) you do not, within a reasonable time, allow us to deliver the products to you or collect them from us; or

(d) you do not, within a reasonable time, allow us to supply the services.

11.2 Compensating us if you break the contract

If we end the contract in the situations set out in clause 11.1 we will refund any money you have paid in advance for products we have not provided but we may deduct reasonable compensation for the net costs of labour and any materials ordered for your product we will incur as a result of your breaking the contract.

11.3 We may withdraw the product

We may write to you to let you know that we are going to stop providing the product. We will let you know in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided.

11.4 How to tell us about problems with the product

If you have any questions or complaints about the product, please contact us. You can telephone on 0117 410 1494.



12. Your rights in respect of defective products if you are a consumer

12.1 Our duty to supply what you ordered

If you are a consumer we are under a legal duty to supply products that are in conformity with this contract (order confirmation). See the box below for a summary of your key legal rights in relation to the products. Nothing in these terms will affect your legal rights.

12.2 Your obligation to return rejected products

If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) arrange for a third party to return the products to us in a reasonable time frame without damage while in your possession or in transit.



13. Your rights in respect of defective products if you are a business

13.1 Our warrant to business customers

If you are a business customer we warrant that on delivery any products which are goods shall:

(a) conform with their description and any relevant specification;

(b) be free from material defects in design, material and workmanship;

(c) be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and

(d) be fit for any purpose held out by us.

13.2 Subject to clause 13.1, if:

(a) you give us notice in writing within a reasonable time of discovery that a product does not comply with the warranty set out in clause 12.1;

(b) we are given a reasonable opportunity of examining such product; and

(c) you return such product to us at your cost, we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full.

13.3 Limits of liability for product failure

We will not be liable for a product’s failure to comply with the warranty in clause13.1 if:

(a) you make any further use of such product after giving a notice in accordance with clause 13.2(a);

(b) the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;

(c) the defect arises as a result of us following any drawing, design or specifications supplied by the Customer;

(d) you alter or repair the product without our written consent; or

(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions.

13.4 No liability term

Except as provided in this clause 13, we shall have no liability to you in respect of a product’s failure to comply with the warranty set out in clause 13.1.

13.5 Repaired or replaced products

These terms shall apply to any repaired or replacement products supplied by us under clause 13.2.



14. Product warranty two years

14.1 Product warranty duration

Our Products are intended to perform for many years outdoors and designed and manufactured to the performance noted in the Specification, however, if within a period of two years after you receive the Products (and ownership of them), if the Products do not last a reasonable length of time (depending upon their nature and environmental location), you may be entitled to a repair of the Products by us. Please remember that after six months have passed since you received the Products, the burden of proof will be on you to prove that the defect or non-conformity existed at the time of Hand-over.

14.2 The Supplier shall not be in breach and the Supplier shall have no obligation if the claim results from:

(a) Fair wear and tear or damage caused by the Customer’s or any third party’s default, negligence or misuse of the Goods, including accidental or deliberate destruction of or damage to the Goods.

(b) Any failure to install, use or maintain the Goods in accordance with the Supplier’s or manufacturer’s reasonable instructions. (c) Any alterations or modifications or repairs to the Goods other than those carried out by the Supplier, or third parties nominated or approved in writing by the Supplier (such approval not to be unreasonably withheld or delayed). (d) Any drawing, design, specification or instruction supplied or required by the Customer.

14.3 The Supplier shall be under no liability under the warranty in this clause while any sum is overdue.

14.4 The warranty in this clause does not extend to:

Parts or goods not manufactured by the Supplier, in respect of which the Customer shall only be entitled to the benefit of any third party manufacturer’s warranty that the Supplier is entitled to make available to the Customer.



15. Price and payment

15.1 Where to find the price for the product.

The price of the product (which includes VAT) will be the price we indicate to you on the Quotation and we will use our best efforts to ensure that the price of the product advised to you is correct. However please see clause 15.3 for what happens if we discover an error in the price of the product you order.

15.2 Changes in the rate of VAT

All Prices include VAT (where applicable). If the rate of VAT changes between the date of your Order and the date of your payment, We will adjust the rate of VAT that you must pay. Changes in VAT will not affect any Prices where We have already received payment in full from you.

15.3 What happens if we got the price wrong

We have made every reasonable effort to ensure that our prices, as shown in our current Quotation are correct. Prices will be checked when we process your Order. If the actual price of the Products is lower than that stated in your Order, you will be charged the lower price (unless the lower price was an obvious mistake that you could have reasonably recognised). If the actual Price of the Products is higher than that stated in your Order, We will ask you how you wish to proceed.

15.4 When and how you must pay

We accept payment in all usual ways. Your chosen payment method will be noted in the Quotation. When you must pay depends on what product you are buying:

(a) For goods, we will advise you of our payment requirements as part of the payment schedule. Generally we ask that you make an advance payment before we commence any work which may include initial site visits and initial concept sketches. We will set out a payment schedule for your project and invoice you in alignment with that. You must pay each invoice by the due date noted on the invoice. Failure to pay by the invoice due date may delay the project or cause the project to be cancelled.

(b) For services, we will advise you of our payment requirements as part of the payment schedule. Generally we ask that you make an advance payment before we commence any work. We will set out a payment schedule for your project and invoice you in alignment with that. You must pay each invoice by the due date noted on the invoice. Failure to pay by the invoice due date may delay the project or cause the project to be cancelled.

15.5 Our right of set-off if you are a business customer

If you are a business customer you must pay all amounts due to us under these terms in full without any set-off , counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

15.6 We can charge interest if you pay late

If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of The Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest due together with any overdue amount.

15.7 Disputed invoice

The provisions of sub-Clause 15.6 will not apply if you have promptly contacted us to dispute an invoice in good faith. No interest will accrue while such a dispute is on-going.



16. Our responsibility for loss or damage suffered by you if you are a consumer

16.1 We are responsible to you for foreseeable loss and damage caused by us

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

16.2 Negligence and misrepresentation

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective products under the Consumer Protection Act 1987.

16.3 We are not liable for business losses

If you are a consumer we only supply the products for to you for domestic and private use. If you use the products for any commercial, business or re-sale purpose our liability to you will be limited as set out in clause 16.1



17. Our responsibility for loss or damage suffered by you if you are a business

17.1 Nothing in these terms shall limit or exclude our liability for:

(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;

(d) defective products under the Consumer Protection Act 1987; or

(e) any matter in respect of which it would be unlawful for us to exclude or restrict.

17.2 Sale of Goods Act 1979 and Supply of Good Act and Services Act 1982

Except to the extent expressly stated in clause 12.1 all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.

17.3 Subject to clause 17.1:

(a) our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such contract.

(b) our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such contract.



18. How we may use your personal information

18.1 Personal information use.

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt within line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. Our privacy policy is available at Cabinmakers.co.uk/privacy-policy



19. Other important terms

19.1 Transfer of this agreement

We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 21 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.

19.2 Consent to transfer your rights

You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

19.3 Rights under this contract

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

19.4 Court findings

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

19.5 Enforcing this contract

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

19.6 Governed by English law

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

19.7 Alternative dispute resolution if you are a consumer

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. It is our preference to resolve any dispute by way of alternative dispute resolution.

19.8 Legal proceedings if you are a business

If you are a business, any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to sett le any such dispute or claim.

Contact Matt on

01275 406144

Send us a message and let us know whether you would prefer us to email you back or give you a call. 

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Workshop address: 

Unit 4, Grove Farm

West Town

Backwell

North Somerset

BS48 3BD